Client Testimonials
Solution Provided: Program Management and Enterprise Solution
Testimonial:
I had the distinct pleasure of working with RiVi while I was a VP at a large wireless company. They brought expertise to the table in the areas of Organizational Change, Change Management of software, Program Management and expertise in the management of the Software Development Life Cycle.
RiVi was especially helpful in the CRM arena and the pre-pay domain. These resources were more than willing to go the extra mile to get the job done. They did this without being asked.
These folks operate with the highest of integrity and take ownership of the projects.
Customer: VP of the 4th Largest Telecom Service Provider in United States.
Solution Provided: Enterprise Service Desk
Testimonial:
We engaged the RiVi Group in revamping our ERP maintenance program. The company provided highly knowledgeable and professional consultants very quickly, and performed beyond our expectations. Our ERP Service Desk is now performing much more smoothly and with vastly improved SLAs.
Customer: VP Enterprise Solution of the World′s 3rd Largest Corporate Travel Management Company
Solution Provided: Content Management
Testimonial:
Our Content Management program was haphazard until the RiVi Group brought in their expertise and experience. The knowledgeable consultants at RiVi helped us formulate and implement a good strategy. Now we have standardized our platform, eliminated runaway information portals and randomly created websites, and have put in the proper controls to streamline the growth of our information assets.
Customer: VP of the 3rd Largest Telecom Service Provider in United States.
Solution Provided: Enterprise
Resource Planning System Upgrade
Testimonial: We had
not upgraded our ERP systems for several years and were paying
too much in licensing fees to the software vendor. The RiVi
Group audited our licensing deal and helped reduce costs by
over $300¸000 per year. They then put in an expert team to
implement the upgrade and did an excellent job of informing
and managing the business group¸ gathering requirements¸ and
performing development and QA. Our project came in under
budget and schedule because of the knowledgeable professionals
that RiVi brought in¸ and their dedication to the customer. Customer: VP Enterprise Solution of the
World′s 3rd Largest Corporate
Travel Management Company Solution Provided: Technology
Management Process Review and
Redesign Testimonial: RiVi
Group's contributions of enterprise-wide infrastructure
knowledge to the City′s ″Technology Management Process Review
and Redesign″ project allowed for a more thorough and complete
analysis and constructive and actionable findings and
recommendations. The final report´s recommendations were used
by the CIO for several years afterwards to implement change
and improvement at the City.
Customer: Project Director Technology of
8th largest Metropolitan Area
in
United States. Solution Provided: Enterprise
Data Warehouse Testimonial: RiVi
Group led this 2+ year effort which resulted in an
enterprise-wide data and information aggregation of the 7th
Largest Rapid Transit Authority´s 10+ major legacy systems.
For the first time in the history of the Transit Authority¸ a
near real-time management decision data warehouse consisting
of dashboards and numerous reports¸ allowed the Transit
Authority management to see and make use of their Key
Performance Indicators in an actionable¸ reliable and 'one
version of the truth' rendering. The CFO for Transit Authority
made the following observation - ″Receiving up-to-date and
timely information is critical in making effective decisions.
The Transit Authority´s recent rollout of the transportal as
an executive information system has helped me and the rest of
the authority in making time-sensitive decisions. I am able to
view all the reports on-line at any time Additionally we have
been able to realize significant savings related to
maintenance activities″ Customer: 7th Largest Rapid Transit
Authority in United States. Solution Provided: Multi
Million Dollar Metro Transit Authority
Smart Card Clearing House RFP Testimonial: A large
component of the requirements for this RFP were the plethora
of reports necessary to run and manage a clearing house for
payment aggregation and distribution for 14+ transit
authorities. RiVi Consulting provided the expertise for¸ and
wrote the ′Reporting′ section of the RFP - all of which were
proposed as custom built Oracle reports as this was a 100%
custom software project. Patterned after a similar project in
the Netherlands¸ RiVi worked with the team from the
Netherlands and Accenture to determine which reports were
pertinent to this effort and in designing a separate reporting
data warehouse so that system performance would not degrade
while running queries to generate the reports. The prime
vendor¸ Accenture¸ commented on the excellent job and
professionalism exhibited by RiVi Group personnel.
Customer: One of Largest Metro Transit
Authority of United States
