Telecom Program Management
RiVi brought expertise in organizational change, software change management, program management, CRM, pre-pay, and SDLC β going the extra mile with integrity and ownership.
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Real RiVi client feedback from enterprise technology, ERP, telecom, transit, data warehousing, and government programs.
RiVi brought expertise in organizational change, software change management, program management, CRM, pre-pay, and SDLC β going the extra mile with integrity and ownership.
RiVi provided highly knowledgeable and professional consultants quickly, performed beyond expectations, and helped the ERP Service Desk run more smoothly with improved SLAs.
RiVi helped formulate and implement a strategy to standardize the platform, eliminate runaway portals, and put controls in place for information assets.
RiVi audited the licensing deal, helped reduce costs by over $300,000 per year, and delivered the ERP upgrade under budget and schedule.
RiVi wrote the Reporting section of the RFP and designed a separate reporting data warehouse so system performance would not degrade during reporting queries.
RiVi led a 2+ year effort aggregating 10+ legacy systems into a near real-time decision data warehouse with dashboards and one version of the truth.
RiViβs enterprise-wide infrastructure knowledge enabled thorough analysis and recommendations later used by the CIO for years to implement improvement.
Track record across enterprise implementation and modernization efforts.
Trusted across multiple initiatives and client environments.
Depth across technology, operations, data, ERP, and business processes.
Scalable consulting and workforce models aligned to client priorities.
Built for complex environments where reliability and communication matter.
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